Can Plant Crystals be used Indoor and Outdoors?
The crystals we select are suitable for indoor and outdoor use. Plant Crystals will be accompanied with a use card that will notify of any use restrictions.
Why not place crystals directly in soil?
Many crystals can discolor and become permanently stained or even corrode when in contact with soil. Some even dissentegrate in water! We solve that issue and allow crystals and plants to work closely together to keep them safe.
How long is the stem?
The stem connected to the crystal varies according to the crystal but generally range from 7"-12". Everything is personalized and made to bring out the best in each crystal including the stem length. This also makes each delivery a surpirse.
Order Processing times and Shipping times
Due to high demand and the custom gift-wrapping and reiki that we do for each Plant Crystal, gratis, it can take anywhere from 1-2 weeks from the time we receive your order to prepare it for shipping. However during extremely busy times, it may extend to 4+ weeks just for processing times alone.
**This is in addition to shipping transit times**
If you’re concerned about shipping or delivery times, it’s a good idea to get in touch with us to see what our current lead time is. It changes frequently. You can reach us, magic@plantcrystals.co
We appreciate your understanding that we are a two-person team with many responsibilities within our small business. Days off for rest are required, deserved and encouraged here at Plant Crystals. We are not Amazon. We started this business so we could take care of ourselves and each other after a near fatal and traumatic NDE while sharing our art and gifts with the world. We ship orders as soon as humanly possible and go above and beyond to create mindful, unforgettable, well-protected and exceptional unboxing, gift-ready experiences so your crystals arrive safely and beautifully. We also provide real flowers with most (not all) shipments, absolutely gratis.
Good things take time.
We appreciate your understanding that the health of us, Lindze and Dave, is crucial so we can continue sharing our art, vision and energy with our community. This means that shipments are delayed when we take days off. Again, our focus is customer satisfaction and we aim to ship your orders as soon as humanly possible. We appreciate your patience.
Domestic shipping transit times are usually 2-7 business days. Longer when weather is bad, during holidays or for International shipments.
If you have an order that needs to be shipped or delivered urgently or have questions about an open order, you can reach us at, magic@plantcrystals.co
We will do our best to accommodate special or rush requests however there will be a fee for our rush services plus any rush shipping services you require.
All shipments automatically receive up to $100 in shipping insurance. If your order is over $100, we highly recommend purchasing additional shipping insurance for your order. Please get in touch to request additional shipping insurance so you can pay for that extra fee (determined by weight and size of order) BEFORE your shipment goes out.
We are not responsible for lost, stolen or damaged by courier shipments.
*Once a shipment leaves our warehouse we are no longer responsible for it.*
How do you value Plant Crystals
We hand source each crystal for superior quality and unique features and hand make each piece with old world craftsmanship which takes skill and time. We mindfully create so you will always be happy with your Plant Crystals. Our pricing is also based on the customer satisfaction rating for the Plant Crystals we’ve sold at the $56 price range. We share many reviews from very satisfied customers. We know you will be too.
It hasn’t happened yet (knock on wood); but, please do not hesitate to contact us should you have a question or concern about Plant Crystals…we are here to share positive energy & make you smile!
Are plants included in my purchase?
No, plants are not included with your order.
Can I send a subscription as a gift?
Absolutely! 3-month subscriptions are a popular gift option to show someone you care. You can also gift your Subscription month to anyone in the USA at no charge—just let us know before the next shipment date where you want it shipped. Be a Gifting Hero!
How often will I be billed?
You will be billed immediately according to plan you select. Monthly, 3-Month or Annual, at time of order.
For example, if you purchse a 3 Month Subscription on July 2, you will be billed immediately and again on 10/2.
There are extended pay and pay over time options available for your convenience! :)
Do you offer FREE Shipping with Subscriptions
YES! Shipping is always FREE for all subscription orders within the USA!
Can I skip/pause my subscription
On the Single Month Subscription, Yes. Login to your account and change before your next billing cycle.
Will I receive the same type of Plant Crystal more than once in a calendar year?
We love to surprise our subscribers and we intentionally curate so you will never receive the exact same Plant Crystal in the same year. Each order will be unique and different—each time. However you may receive a Clear Quartz point one month and Quartz Cluster another month.
And, we have DELUX single units available should you have a favorite style crystal and want or need right away!
Will I receive tracking with my order?
Yes! As soon as your Plant Crystal ships you'll receive an email with the tracking info.
Where do you Ship?
We ship Plant Crystals world-wide!
Note* All International customers are responsible for paying any local duties/customs/tax fees required. The taxes/fees vary by country so you may want to check ahead of time to see what your fees could be so you are prepared.
What is your refund/return policy?
Due to the handmade, one of a kind and intricate nature of all our designs, **ALL SALES ARE FINAL** when your payment has been processed and the order has gone through for a LIVE sale or web order.
What kind of Crystals will I receive?
The Premium kind! Seriously though, all crystals are ethically sourced and we only select high quality crystals for your satisfaction.
We only use crystals that are safe with water since they will be in plants.
Some examples of crystals you may receive are, clear quartz, amethyst points, citrine clusters, rose quartz, specialty shapes, geods and more!
We're always on the hunt for the most unique treasures for all your pleasures! We can't reveal all the surprises but trust us, each month will all be amazing.
How do I cancel my Subscription?
We're sad to see you go!
WARNING* The Subscription price you join at, means you are grand-fathered in as long as your Subscription remains ACTIVE.
If your Subscription is canceled, you will lose your current Subscription pricing and you will not be able to re-join at the same low, rate and we will not be able to reactivate for your initial subscription price! If you decide to rejoin, it may be at a higher rate.
But if you need to cancel, here's how:
Please e-mail us at magic@plantcrystals.co
Do you ever do Custom Work?
YES! As skilled crystal artisans we do a lot of custom jobs. If you are looking for something special beyond what you see here, please feel free to get in touch with us. We love making your visions come to life!
Can't find what you're looking for?
Send us an email and Lindze or Dave will get back to you as soon as possible. Be sure to include your order number (if you have one).
Please email us at magic@plantcrystals.co
You can also DM us on Instagram @plantcrystals.co
Other inquiries? Let’s chat!
Please email us at magic@plantcrystals.co
International Shipping
Plant Crystals can ship world-wide to most countries!
Note* all International customers are responsible for paying local country duties/customs/taxes/fees. This will vary depending on your country and be required for delivery of goods.
It is suggested to research your local customs/duties/taxes for International shipments so you can be prepared.
Once a shipment leaves our warehouse, domestic or Int’l we are no longer responsible for the package.